Data protection declaration

Last updated on 12.12.2023

Important legal information

This data protection declaration specifies the personal data that the company Bunker Swiss Sàrl (hereinafter referred to as “Bunker Swiss”) uses, enters and collects via the site “ www.bunker-swiss.com » (hereinafter referred to as “Bunker Swiss”), how they are collected and for what purposes Bunker Swiss uses and processes them. We recommend that you take the time to read this data protection declaration carefully. If you do not agree with this statement, please refrain from seeking to access other pages of the Bunker Swiss website.

Identity of the data controller

The person responsible for data protection and processing, within the meaning of this declaration, is the following entity:

Bunker Swiss Sàrl
Av. Général Guisan 30B
CH-1800 Vevey
donnees@bunker-swiss.com

What information do we collect about you?

When you visit our website, our web server automatically records details of your visit (e.g. your IP address, the website from which you are visiting us, the browser type used and the pages of the website that you open, including the date and duration of your visit). For more information on this subject, you can consult the “General information on cookies” section. In addition, you may be required to transmit other personal data to us via our website in the situations set out below. This data is only required if you explicitly wish to benefit from these services.

Form for installing a kit bunker:

  • First and last name
  • Country of Residence
  • Language of correspondence
  • Phone number
  • email address
  • All possible documents sent
  • Any personal comments provided

Contact form :

  • First and last name
  • Country of Residence
  • Language of correspondence
  • Phone number
  • email address
  • All possible documents sent
  • Any personal comments provided

Purpose of data processing

Bunker Swiss processes your personal data for the following purposes:

  • provide services, information, advice or products that you have explicitly requested;
  • operate, improve and personalize its own products and services using market research or for displaying advertisements that may be of interest to you on the Bunker Swiss website;
  • communicate with you regularly by email, telephone or other messaging service (e.g. WhatsApp) in connection with information, services or products that you have explicitly requested. Send you information about new products, general information or safety instructions.

Bunker Swiss does not create an individual personality profile about you.

Data retention period

Personal data collected from the Bunker Swiss website is kept under the following conditions:

  • Personal data is kept by Bunker Swiss only for the period necessary for the purpose for which it was collected (see section “What information do we collect about you”).
  • Personal data stored on the Bunker Swiss website is deleted in any case after a retention period of 12 months.
  • Personal data transmitted and then stored with Bunker Swiss as part of a service provision are deleted in all cases after a retention period of 120 months or immediately upon request of the user or customer provided that a period legal retention is not applicable. Consult the “Right to information, rectification or deletion of your personal data” section for more information on this subject.
  • Data linked to newsletter subscriptions are kept for an indefinite period and can be deleted immediately at the user's request. Consult the “Right to information, rectification or deletion of your personal data” section for more information on this subject.

General information about cookies and pixels

When you browse the Bunker Swiss website, you acknowledge and accept that the Bunker Swiss website may install a cookie on your browsing device (whether a computer, tablet, smartphone or any other device). Acceptance of the placement of a cookie on your terminal is deemed to have been accepted when you click on the “OK” button at the bottom right of the corresponding banner.

This cookie ensures a smooth and improved user experience on our platform. These cookies, also called tracking files, are small text files that help us identify your device during your visits, in order to adjust and personalize the services offered.

The information collected via these cookies does not transmit any personal data about you to us. Their main goal is to enrich the user experience by making our site more interactive and relevant to you, based on your preferences. We would like to point out that this data is not shared with any third party entity, except in the case where you have given us your explicit consent, or in situations where the law, a judicial decision or a competent authority obliges us to do so.

To provide you with full transparency on how cookies work, below you will find a description of the cookies we use on the Bunker Swiss website, their purpose and the duration for which they are kept.

Audience analysis cookies

Our website uses Google Analytics to track and analyze traffic. Google Analytics works using cookies, which are files stored on your device, to study how you interact with our site. The data collected by these cookies is sent to a Google server located in the United States and stored there. However, before sending, your IP address is anonymized by Google within EU member countries or other signatory countries to the Agreement on the European Economic Area. In rare situations, the full IP address may be sent to a Google server in the USA and subsequently anonymized there. Google uses this data to evaluate your interaction with our site, to produce reports on site activities, and to provide us with other services relating to Internet usage. If required by law or if other entities process this information on behalf of Google, Google may share this data. Please note that the IP address shared by your browser through Google Analytics will not be combined with other information held by Google.

You can refuse cookies by adjusting your browser settings. However, this could affect all the functionality offered by our site. Additionally, to prevent Google from collecting and processing information about your use of the website, you can download and install an add-on for your browser from this link: https://tools.google.com/dlpage/gaoptout?hl=fr. Another way is to click on the link mentioned, which will place an opt-out cookie on your device to prevent data collection on future visits to our site.

Google AdWords conversion tracking cookies

Our website uses the Google AdWords advertising service and in this context also uses the conversion tracking system. When a visitor clicks on an ad served by Google, a cookie intended for this tracking is placed on their device. The lifespan of these cookies is 360 days, and they are not used to recognize the user individually. If during this period you access specific sections of our website, we and Google can infer that you interacted with the ad before arriving at the relevant page.

Each advertiser on Google AdWords has a unique cookie, making it impossible to track a user across different advertisers' sites. The data collected via these cookies allows us to carry out conversion analyzes. These analytics reveal the number of people who interacted with our ad and then accessed a page with a tracking script. However, we do not receive any data that could help us to individually identify our visitors. If you prefer not to be tracked, you can simply disable the cookie associated with conversion tracking from your browser settings. As a result, you will not be included in our conversion analyses.

Microsoft Advertising conversion tracking cookies

Our website uses the advertising service Microsoft Advertising (Bing) and in this context also uses the conversion tracking system. When a visitor clicks on an ad served by Bing, a cookie intended for this tracking is placed on their device. The lifespan of these cookies is 360 days, and they are not used to recognize the user individually. If during this period you access specific sections of our website, we and Bing can infer that you interacted with the ad before arriving at the relevant page.

Each advertiser on Microsoft Advertising has a unique cookie, making it impossible to track a user across different advertiser sites. The data collected via these cookies allows us to carry out conversion analyzes. These analytics reveal the number of people who interacted with our ad and then accessed a page with a tracking script. However, we do not receive any data that could help us to individually identify our visitors. If you prefer not to be tracked, you can simply disable the cookie associated with conversion tracking from your browser settings. As a result, you will not be included in our conversion analyses.

TikTok Cookies

Our website uses the TikTok event analysis module. In this context, we have integrated the TikTok pixel which tracks visitors to our site anonymously, without revealing their identity. When you log in to TikTok, a secure, non-identifiable hash of your interaction data is transmitted to TikTok for analysis and marketing purposes. This allows TikTok to link your browsing on our website to your user profile. This data then helps us target ads on TikTok. The cookie associated with this process comes from TikTok. For detailed information regarding TikTok's collection, processing and use of data, as well as your privacy options, please see TikTok's privacy guidelines.

Meta cookies (formerly Facebook)

Our website uses Meta's event analysis module. In this context, we have integrated the Meta pixel which tracks visitors to our site anonymously, without revealing their identity. When you log in to Meta, a secure, non-identifiable hash of your interaction data is transmitted to Meta for analysis and marketing purposes. This allows Meta to link your browsing on our website to your user profile. This data then helps us target ads on Meta. The cookie associated with this process comes from Meta. For detailed information regarding Meta's collection, processing and use of data, as well as your privacy options, please see Meta's Privacy Guidelines.

Setting cookies on your browser

Most browsers are initially configured to accept cookies. However, you can adapt these settings to accept or refuse certain cookies. By disabling cookies, some functionality of the Bunker Swiss website may be affected. Bunker Swiss will not assume responsibility for any inconvenience caused by this deactivation. Your browser allows you to delete cookies and be informed when new ones are added. To effectively manage cookies on your browser, refer to the guidelines below.

Cookie settings vary depending on the browser you are using. Here's how to adjust these settings on the most common browsers:

Chromium: https://support.google.com/chrome/answer/95647?hl=fr&co=GENIE.Platform%3DDesktop
Firefox: https://support.mozilla.org/fr/kb/effacer-cookies-donnees-site-firefox
Microsoft Edge: https://support.microsoft.com/fr-fr/windows/supprimer-et-g%C3%A9rer-les-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Opera: https://help.opera.com/en/latest/web-preferences/
Safari: https://support.apple.com/fr-ch/guide/safari/sfri11471/mac

Security and data protection

We use systems and networks aligned with current technical standards. To guarantee the security of your data, we put in place technical and organizational measures. These measures are intended to defend your information against loss, destruction, alteration, manipulation and unwanted access. This includes specific policies, training, technology solutions, security protocols and encryption systems. However, given that the Internet is a space open to all, neither we nor our partners can ensure absolute confidentiality of data during its transmission online or guarantee total anonymity when browsing our digital platforms.

Aware of the importance of protecting our users' data, we are committed to applying the following measures:

  • Encryption: Use of SSL/TLS protocols made available by our web service providers to secure exchanges between your browser and our websites. Encryption of all data stored on our websites to ensure its security in the event of unauthorized access.
  • Firewall: Implementation of a series of technological barriers designed to prevent unauthorized access to our infrastructure using the tools made available by our web service providers.
  • Malware protection: We use advanced tools made available by our web service providers to detect and prevent malware threats.
  • Management of access rights: A rigorous system that limits access to data to only those members of our team who need it to perform their tasks.
  • Two-factor authentication: An additional identity verification system to strengthen access security.
  • Continuing education: Our employees receive regular training on data security best practices.
  • Constant technology updates: We regularly ensure that we have the latest security versions for all our tools, software and hardware.
  • Regular backups: Regular backups of all data to prevent loss.
  • Strict security policy: Each member of our team is required to comply with our internal data protection policy.
  • Proactive vulnerability management: We apply recommended patches as soon as a vulnerability is detected by our web service providers.

Authorized service providers and data transfers to a country other than Switzerland or the European Union

Bunker Swiss informs you that it uses qualified vendors to help collect and manage the information you share with us. These providers may operate outside Switzerland or the European Union and have access to data collected via various forms on the Bunker Swiss website.

Bunker Swiss would like to point out that, although it strives to choose reliable and recognized providers for data processing, it cannot be held responsible for the way in which these third parties manage or secure the information shared. In particular, Bunker Swiss works with Zapier and Brevo, two providers with access to certain information for the purposes of the services they provide. Users are advised to read the privacy policies of these providers to better understand how their data is used. However, the liability of Bunker Swiss regarding any failure, loss of data or other incident linked to these providers is expressly excluded.

Zapier: Visit the website
Briefly: Visit the website
Timetonic: Visit the website

General exclusion of liability

Bunker Swiss is not responsible for damage or loss of data, whether direct or indirect, resulting from access to its site, from the use of the information present, or from the inability to use information. Bunker Swiss, including its directors, managers, employees, collaborators and shareholders, are not held responsible for damages or losses caused by errors, whether technical or otherwise, transmission problems, overloads, interruptions (including for maintenance), delays in the dissemination of information, incompatibilities between the site and the user's hardware or software, malfunctions, malicious acts such as viruses or intrusions, or other problems originating from service providers. telecom or network services. Bunker Swiss's liability for acts such as hacking, actions aimed at blocking telecommunications services, such as mass emailing or denial of service attacks, is also excluded.

Right to information, rectification or deletion of your personal data

Bunker Swiss gives you the ability to manage and control the personal data you entrust to us. To exercise the rights set out below, go to our contact page at: https://www.bunker-swiss.com/contactez-bunker-swiss/

Access your data:

You can request to see the personal data we hold about you.

To guarantee the confidentiality and security of your data, you will be asked to prove your identity by providing a copy of a valid identity document. Excessive or redundant requests may be refused by Bunker Swiss.

To facilitate your process and if you wish to contact us by mail, here is the model letter proposed by the CNIL: https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Modifying and updating your data:

If your data proves to be incorrect, obsolete or incomplete, you may request to have it rectified. You also have the possibility to set instructions on the management of your data after your death. In this context, the heirs can request updates or take the death into account. To facilitate your process and if you wish to contact us by mail, here is the model letter proposed by the CNIL: https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Refuse the use of your data:

You can object to the use of your data, either for personal reasons or to prevent their use for commercial purposes. To facilitate your process and if you wish to contact us by mail, here is the model letter proposed by the CNIL: https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

Reply duration :

We undertake to process and respond to your requests concerning your personal data within a maximum period of one month after their receipt.

Complaint to the competent authority

If you believe that Bunker Swiss is not properly fulfilling its responsibilities with regard to your personal information, you have the option of filing a complaint or request with the appropriate organization. In Switzerland, it is the Federal Commissioner for Data Protection and Transparency (PFPDT) who is responsible for these questions. You can submit a request online via this link: https://www.edoeb.admin.ch/edoeb/fr/home.html

Modification of this data protection declaration possible at any time

Bunker Swiss reserves the right to modify this data protection declaration at any time. The second line of this data protection declaration indicates the date of the last update.

Legal forum, applicable law, partial nullity and language

The place of jurisdiction for any dispute arising from or relating to this data protection declaration is the registered office of the company. Bunker Swiss nevertheless reserves the right to bring the dispute before any other jurisdiction to which you would normally depend.

The data protection declaration of the Bunker Swiss website is governed by the Federal Data Protection Act (LPD) in Switzerland. Additionally, for our activities regarding residents or citizens of the European Union, we also comply with the General Data Protection Regulation (GDPR) in force in Europe. Bunker Swiss is committed to respecting the principles and obligations set out in these two legislative frameworks, thus guaranteeing robust protection of the personal data of our users, regardless of their geographical location.

If one of the provisions of this data protection declaration proves to be invalid, unsuitable or inapplicable, this will not influence the validity or applicability of the other provisions. The relevant clause would then be replaced by another which, while valid and enforceable, would respect as much as possible the intention and objective of the original clause.

Only the French version of this data protection declaration is authentic.

Useful references and links

Federal Data Protection Act (LPD): https://www.fedlex.admin.ch/eli/cc/1993/1945_1945_1945/fr
Federal Data Protection and Transparency Officer (PFPDT): https://www.edoeb.admin.ch/edoeb/fr/home.html
Data Protection Regulation (GDPR): https://eur-lex.europa.eu/FR/legal-content/summary/general-data-protection-regulation-gdpr.html
National Commission for Information Technology and Liberties (CNIL): https://www.cnil.fr/fr/
European Data Protection Board (EDPB): https://edpb.europa.eu/edpb_fr